Privacy Policy

Last Updated: January 28, 2026

1. Introduction

OpenMonos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Information You Provide

Account Information: Username, email address, password, and profile details
Project Information: Project names, descriptions, logos, and configuration settings
Communication Data: Messages, support requests, and feedback you send to us
Payment Information: Billing details for premium features (processed by third-party payment processors)

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: Session cookies, preference cookies, and analytics cookies
API Usage: API calls, endpoints accessed, request/response data, and error logs

2.3 Information from Third Parties

OAuth Providers: Profile information from connected accounts (GitHub, Google, etc.)
Blockchain Data: Public wallet addresses and on-chain transaction data
Analytics Services: Aggregated usage statistics and performance metrics

3. How We Use Your Information

We use collected information for:

3.1 Service Delivery

Creating and managing your account
Processing transactions and delivering services
Providing customer support
Sending service-related notifications

3.2 Platform Improvement

Analyzing usage patterns and trends
Developing new features and functionality
Improving user experience and performance
Conducting research and analytics

3.3 Security and Compliance

Detecting and preventing fraud and abuse
Enforcing our Terms of Use
Complying with legal obligations
Protecting our rights and property

3.4 Communication

Sending updates about the platform
Responding to inquiries and requests
Marketing communications (with your consent)
Community announcements and newsletters

We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf:

Cloud hosting providers
Analytics services
Payment processors
Email delivery services
Customer support tools

4.2 Project Owners

When you participate in a project:

Your username and public profile information
Points and achievements earned
Event participation data
Activity timestamps

4.3 Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes
Respond to government requests
Enforce our policies
Protect rights, property, or safety

4.4 Business Transfers

In connection with mergers, acquisitions, or asset sales, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your information for as long as:

Your account is active
Needed to provide services
Required by law or regulation
Necessary for legitimate business purposes

You may request deletion of your account and associated data at any time, subject to legal retention requirements.

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information through your profile settings.

6.2 Data Portability

You can request a copy of your data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your account and personal data, subject to certain exceptions.

6.4 Opt-Out

You can opt out of:

Marketing communications (via unsubscribe links)
Non-essential cookies (via browser settings)
Certain data collection practices

6.5 Do Not Track

We currently do not respond to Do Not Track signals, as there is no industry standard for compliance.

7. Security Measures

We implement industry-standard security measures:

Encryption of data in transit (TLS/SSL)
Encryption of sensitive data at rest
Regular security audits and assessments
Access controls and authentication
Monitoring for suspicious activity

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we discover such collection, we will delete the information promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Essential Cookies: Required for platform functionality
Preference Cookies: Remember your settings and choices
Analytics Cookies: Understand how you use the platform
Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookies through your browser settings.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via:

Email notification
Prominent notice on the platform
Updated "Last Updated" date

Your continued use after changes constitutes acceptance of the updated policy.

13. California Privacy Rights

California residents have additional rights under CCPA:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information.

14. European Privacy Rights

Users in the European Economic Area have rights under GDPR:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making

15. Contact Us

For privacy-related questions or requests:

Email: [email protected]
Data Protection Officer: [email protected]
Website: https://openmonos.com/privacy

16. Dispute Resolution

If you have concerns about our privacy practices, please contact us first. We will investigate and attempt to resolve complaints in accordance with this policy.

By using OpenMonos, you acknowledge that you have read and understood this Privacy Policy.

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